Sr. Health Client Leader II
Company: CannonDesign
Location: Boston
Posted on: October 29, 2024
Job Description:
If you think your skills, experience and aspirations make you a
good match for this position, we encourage you to apply. This
position may be filled in our Boston, Baltimore or Arlington, VA
locations.
ABOUT THE ROLE
Your role is focused on providing seasoned client leadership within
an office or market to build and maintain strategic long-term
relationships on large Mega Projects and / or with CannonDesign's
premier target clients. You will contribute to the success of the
firm, including in the areas of marketing and business development,
client and team leadership, mentoring our people, and advancing the
quality of our work. You will be accountable to integrate our range
of design services, manage our processes and deliver solid
financial performance for these clients. Importantly, you will be
an ambassador of our brand, championing Living-Centered Design and
bringing our Firm's purpose - to help people continuously flourish
- to life in every touchpoint you have with our clients.
HERE'S WHAT YOU'LL DO
In this role you will allocate your time equally between client and
team leadership activities engaged directly on strategically
important projects or for premier clients, and in business
development activities for large Mega Project pursuits with new
target clients, as well as creating new business opportunities with
existing ones.
- Client Leadership: Leading, engaging and partnering with our
premier clients on billable project-specific work, fostering strong
long term client relationships, driving successful project outcomes
and financial success, while creating opportunities for future
engagements. You will be accountable for the success of the client
relationship.
- Top Line Growth: Developing new net signed fee opportunities
for our markets, practices, and service lines. You will be expected
to lead and actively pursue new Mega Project opportunities with
target clients. In addition you will be expected to develop new
business with existing clients through the successful
implementation of project opportunities. You will participate in
marketing activities on strategically important pursuits and for
premier clients with other leaders in the firm to support our
firm's top line capture.
- Team Leadership: Leading and mentoring project teams and
engaging with the practice to advance the firm, the office, the
market, and our services. Working collaboratively within our SFMO
(Single-Firm, Multi-Office) culture to advance and support
high-performing teams focused on delivering high-quality service
and innovative design solutions to our clients.
AREAS OF FOCUS
- Client Leadership: Responsible for the leadership and growth of
client relationships within an office or market. Must be a
self-starter and an entrepreneurial person with the ability to lead
clients and client teams. You must be able to collaborate
effectively with others across the full range of services provided
by our firm. You are expected to provide hands-on leadership in
support of our clients for our most impactful projects. You will be
involved in the development of the work from the initial client
visioning meetings through completion of the work.
- Top Line Development: Provide new net signed fee opportunities
through the proactive identification, leadership and pursuit of new
target clients. In addition you will be expected to develop new
business by securing "direct select", repeat business and
additional services with our existing clients. You will champion
our Omnichannel approach by promoting and cross selling all
markets, practices, and integrated services throughout all phases
of client engagement. In this role you will have a personal goal of
achieving top line success of $4.0M per year in net signed
fees.
- Team Leadership Skills: Proactively develop and lead
collaborative project teams for our largest and most impactful
projects. You will be expected to build and lead diverse and
inclusive teams capable of both winning and executing
transformational solutions that differentiate the firm and add
value for our clients. Responsible for ensuring success both from a
client and a CannonDesign perspective.
- Strategy and Planning: Develop an understanding of the
business, operations and process needs of the client as well as the
resulting market solutions. Possess the ability to bring together a
comprehensive team of experts and thought leaders within
CannonDesign focused on executing creative, state-of-the-art
solutions.
- Bottom Line Growth: Working with the Business Practice Leaders
and Market Leaders to ensure our firm's business practices, goals
and bottom-line initiatives are successfully implemented to achieve
overall project success including financial success.
- Staff Development: Mentoring and growing emerging
professionals. Providing leadership in establishing an environment
that encourages leadership, integrity, humility, respect and
responsibility, along with collaboration, experimentation,
innovation, creativity and entrepreneurship. Building enthusiasm
for Living-Centered Design among teams and showing emerging
professionals how it applies to their work.
HERE'S WHAT YOU'LL NEED
- Must have at least 15 years of experience in the Health Market,
preferably working in the A/E/I industry, with a proven track
record of client and team leadership, successful large project
experience and business development success.
- Must have previous experience in client leadership roles that
have been connected to an office, market, or region, with multiple
client relationships and large project success.
- Bachelor degree in a relevant field required.
- Current Registration/Licensure in Architecture, Interior Design
or Engineering preferred.
- Additional certifications and/or training relevant to this role
are preferred.
- Experience developing new opportunities and building long term
relationships with premier clients, both new and existing.
- Must possess business acumen and proven ability to execute
strategy.
- Strong communication and leadership skills.
- Strong presentations skills.
- Exceptional client and people leadership skills.
- Professional acumen and maturity demonstrated by the ability to
communicate authentically and respectfully.
- Ability to inspire, motivate and develop high performing
accountable teams.
- Some travel required.
ABOUT OUR FIRMCannonDesign is a design practice where strategy,
experience, architecture, engineering, and social impact converge.
We don't just dream up solutions - we create and bring them to life
in ways to solve some of the biggest challenges facing our clients
and the society. At the heart of everything we do is
Living-Centered Design, a bold commitment to using our talents to
not just improve the world but to truly reshape it for the better.
It's more than a philosophy - it's who we are, and it drives us to
make a meaningful, lasting difference every day.
ABOUT WORKING HERE
- We are relentless in our pursuit of client adoration (not
simply satisfaction). Consistent delivery of the best service is
what we are about.
- We are committed to ensuring our practice is equitable for all
employees, representative of the communities around us - and
focused on the future of design. We advocate for equity, diversity,
and inclusion efforts through the leadership of our DEI Council,
Employee Resource Groups and other community advocacy
initiatives.
- We're about communication and transparency here. If you want to
talk to someone about an idea you have, or a challenge that needs
addressing, we're ready for you.
For a general overview of our benefits, please visit our careers
page at
Please note that candidates can only apply to our positions on our
company Careers site. It's not uncommon for scammers to create
positions that look legitimate on other sites; never enter your
information or apply for CannonDesign positions on any platform.
Should an issue arise that you feel we should be aware of, please
contact us. Please provide your resume and portfolio when
applying.
As a condition of employment, all employees are expected to
complete mandatory training, including compliance training, within
required timeframes and adhere to our internal policies and our
Code of Conduct.CannonDesign recognizes the value of diversity in
our workforce.
CannonDesign is an Equal Opportunity Employer. CannonDesign is
committed to maintaining a work environment that is free from any
and all forms of unlawful discrimination and harassment. It is
therefore the firm's policy to prohibit discrimination and
harassment against any applicant, CannonDesign employee, vendor,
contractor, or client on the basis of race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, pregnancy, veteran status, genetic information,
citizenship status, or any other basis prohibited by law. It is
also CannonDesign's policy to prohibit any and all forms of
retaliation against any individual who has complained of harassing
or discriminatory conduct, or participated in a firm or agency
investigation into such complaints.
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Keywords: CannonDesign, Lowell , Sr. Health Client Leader II, Healthcare , Boston, Massachusetts
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