Senior Property Manager
Company: Senn--
Location: Boston
Posted on: October 26, 2024
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Job Description:
Senn-- is an industry leading real estate advisory and
investment firm operating in most of coastal New England and
beyond. Headquartered along Boston's historic Waterfront, our work
has reached to Washington DC, New York, Rhode Island, and New
Hampshire and our team has grown to more than 150+
professionals.--We're in the business of relationships, and that
has been the key to our growth.--Since our founding in 2009, Senn--
has been committed to creating customized real estate solutions to
help our clients reach their most important goals.--Our primary
service business lines are Residential Brokerage, Commercial
Brokerage, Property Management, and Capital Solutions. As sponsor,
Senn-- actively Develops and Invests in real estate throughout New
England. Our human capital and ranging capabilities enable us to
provide consistently better results.--TitleSenior Manager,
Investment Property Management--(May also be referred to as Senior
Property Manager)DepartmentProperty Management--Reports toExecutive
Director, Investment Property Management--Function--Responsible for
providing the highest level of customer service to investment
property management clients. Will keep the portfolio organized and
will always be looking for ways to improve property management
services.--Description:--The Senior Manager at Senn-- reports
directly to the Director of Investment Property Management. Their
primary responsibilities include managing mixed, multi-site
investment portfolios on behalf of third party clients.-- The
Manager will be responsible for all daily property operations,
including but not limited to, low-income lease compliance, tenant
communication, on-site walkthroughs, accounting review and
reporting, capital improvement project management, etc.-- They also
assist the Managing Director, Director, Maintenance Director and
other Property Manager's with managing projects, client
expectations, emergency situations, and any task reasonably
requested in the administration of the Property Management firm.
The Manager shall always devote their full efforts to furthering
the Property Management business of the firm.--Job
Responsibilities:--Client Support & Property Management--Scheduling
with Maintenance Technicians, Maintenance Manager and Property
Managers and customers.--Work with Maintenance Managers and
Property Managers to assist with daily workload.--Provide Emergency
On-Call Support and assistance to the Maintenance Department, as
needed.--Daily correspondence with Clients, Tenants, Property
Managers, and other staff to ensure the highest levels of
communication and customer service.--Ability to maintain and review
property accounting records and reports.--Annual lease renewal
analysis, negotiation, preparation, and completion for all
individual and portfolio units.--Assist and work with Housing
Authorities to coordinate and manage low-income lease compliance,
lease renewals, and recertificationsAdministrative--Assist in the
overall management and administration of the Company as
needed.--Keep records on contractors, vendors and maintenance
employees.--Communicate regularly with Maintenance Managers,
Property Managers, Director, Managing Director, and accounting
staff regarding property activities.--Data entry, and task
management in software systems, including record keeping on
contractors, vendors and maintenance employees.--Billing/invoicing
administration.--Actively work to promote the firm wherever
possible, including in solicitation of new clients.
Operations--Enforce professionalism standards for safety and
customer service.--Respond to all requests promptly, and arrange
for troubleshooting and repairs.--Assist in large project
management, recommending vendors, obtaining multiple prices,
etc.--Accurately report all hours worked for all team members and
regularly update customers and operational systemsQualifications:5+
years management experience with mixed-use multi site
residentialExperience working with low income housing authorities
and tenants requiredExperience working with Yardi Voyager
required--Must Be Highly Motivated and willing to work off hours
and weekends from time to time.Must have excellent written and
verbal communication skillsProperty Management Certifications a
plus, but not required.Bachelor's degree or higher
preferred--Expectation--Will work full time out of the corporate
headquarters. The role is expected to be proactive in improving
client relations and client experience.
PI7803cd833c53-25660-35889566
Keywords: Senn--, Lowell , Senior Property Manager, Executive , Boston, Massachusetts
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